Delivery Information

Shipping is via courier service (PBT) and is coded by product size.

Delivery will take between 1 – 4 working days, depending on your location.  Items may take longer to get to you during busy periods and public holidays and Rural addresses.

All items showing as 'pre order' you will be advised of expected arrival times. This will be based on items dispatched from our suppliers.

Courier orders have a tracking number so we can keep an eye on where your goods are at any point until they are delivered to you. We will advise you of tracking details so you too can keep an eye on delivery. 

Please note that a signature is required for all deliveries. The goods become the recipient’s property and responsibility once they have been signed for at the time of delivery.

If goods are lost or damaged in transit, please contact us within 5 business days at playco@xtra.co.nz.


If you prefer to have your goods delivered to a PO Box these will be shipped via NZ Post.


At this time, we only deliver within New Zealand.