Privacy Policy


Play Concepts is committed to protecting your privacy. We recognise that your personal information is confidential and we understand that it is important for you to know how we treat your personal information. 

We do not pass on any of your information to anyone else. We will not sell, trade or rent your personal information to others. We will use your personal information only for the purpose you gave it to us. From time to time we may send you product information (including special offers) by email. 

Play Concepts follows strict procedures when storing and using the information you have provided.

As required by the Privacy Act 1993  at any stage you have the right to access and amend or update your personal details. If you do not want to receive any communications from us you may opt out by contacting us via this email address


Play Concepts uses a certified solution provider to securely process online payments. When paying using a credit card online, the connection is secure and your credit card details are sent to Paymate and not disclosed to Play Concepts. 

Buyers prefer Paymate: Your financial details are held securely and not shared with the seller.

Paymate captures your credit card details on a secure page, encrypting all sensitive details for storage. We do not provide your card details to the seller, so they cannot be misused. We meet Payment Card Industry (PCI) standards for the safe storage and handling of credit card data. Your personal details are also governed by our Privacy and Security Policy.


Credit Card via Phone

If you prefer not to enter your credit card details via our secure page, simply select this payment method and phone us on +64 3 337 65 81 during business hours with your payment details.



Our webserver uses cookies to identify your session and optionally auto-login when you access our website. Your browser needs to have at least session cookies enabled for you to be able to place orders online. Cookies are small text files that store information on your computer. The information is set by the website you are accessing and can only be accessed by the website that sets it.



All prices, pictures and descriptions on this site are subject to change without prior notification. 

Play Concepts maintains no responsibility for inadvertent errors. In the event of typographical errors on our site or in our publications, Play Concepts reserves the right to cancel or refuse orders at its sole discretion.