Terms and Conditions

Terms and Conditions

The following terms are issued by Play Concepts and are effective from June 1st,  2009. They cover the use of our website – www.playconcepts.co.nz  

Use includes visits to our site, purchases on our site, participation in our database and promotions. These terms of use apply to you when you use our website. Please read these terms carefully - if you need to refer to them again they can be accessed from the link at the bottom of any page of our website.

1. Content

While we endeavour to supply accurate information on this site, errors and omissions may occur.Play Concepts does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Play Concepts reserves the right to make changes to the content on this site at any time and without notice.

2. Making a contract with us

To the extent permitted by New Zealand law, Play Concepts makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site. When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received and accepted your order, which indicates that a contract has been made between us. We will take payment from you when we accept your order. In the unlikely event that the goods are no longer available, we will refund your payment to the account it originated from, and advise that the goods are no longer available. An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery, billing and any other relevant details for your order eg an optional gift message for gift cards, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order. We will also email you with confirmation of your order. We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we

3. Pricing

All prices listed on www.playconcepts.co.nz are in New Zealand dollars and are inclusive of GST and any other sales tax. All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order. Online and in store pricing may differ.

4. Website and Credit Card Security

We want you to have a safe and secure shopping experience online. All payments via our sites are processed using SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy. Play Concepts uses a certified solution provider to securely process online payments. When paying using a credit card online, the connection is secure and your credit card details are sent to Paymate and not disclosed to Play Concepts. 


You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer. For security purposes certain transactions may require proof of  identification. More details can be accessed from the link at the bottom of any page of  our website - Privacy Policy

5. Delivery and Delivery Charges 

At this time, we only deliver within New Zealand. More delivery details can be accessed from the link at the bottom of any page of  our website - Delivery Information